The setup phase is included in the selected L1 or L2 monthly fee. There is no separate activation charge.
Fixed-fee monitoring & commercial management
Keep the booking journey under control. Month after month.
Monitor only, or monitor and execute. You choose the level. We act only within the decision limits agreed with your team.
Public information drifts. Channels change their rules, rates get edited, listings fall out of sync.
Every month, you know what changed, what needs a decision and the status of every action.
L1 Monitoring from USD 190/month · L2 Commercial Management from USD 490/monthChoose the operating level
The difference is not what we monitor. It is who acts.
Both levels review the same aspects of your online distribution every month. With L1, we identify what needs correcting; with L2, we take direct action in the areas entrusted to HotelOps.
Bands A–C cover one property, one content language and up to four channels, as defined in the proposal. Band D is quoted separately.
The full USD 99 is credited once against the first Management retainer if Management is confirmed within 30 days of Audit delivery. It can be used for Management or the Full Implementation with all eight modules, never both.
Never a percentage of revenue.
How it works
From the Complete Audit to ongoing management.
Four steps turn the Complete Audit findings into a recurring service with named responsibilities, controlled access and a fixed monthly scope.
- 01
Start from the Audit
The Complete Audit identifies the channels and priorities from which the recurring cycle begins.
- 02
Assign open findings
Your team and HotelOps assign each open finding to the named owner and agree who monitors it and who acts on it.
- 03
Confirm level and access
We confirm L1 or L2, the applicable property band, named platforms, decision limits, reporting cadence and individual revocable user accounts.
- 04
Onboard and manage
Once scope, access and responsibilities are confirmed, onboarding is completed and the fixed-fee monthly service begins.
HOTELOPSCommercial management scopeSCOPE DEFINED
HOTELOPSCOMMERCIAL
MANAGEMENTACCESS & RESPONSIBILITY
MANAGEMENTACCESS & RESPONSIBILITY
01
Agreed platformsOnly the systems listed in the proposal
✓02
Named user accountsNo shared or personal client passwords
✓03
Approved permissionsAccess limited to the agreed responsibilities
✓04
Access revoked at closeUser access is removed when the assignment ends
✓A defined operating scope
Management access is named, limited and revocable.
For L2, access is granted only to the named platforms and through individual user accounts with the minimum permissions needed. Each permission is tied to the written scope, and access is removed when the assignment ends. Structural PMS reconfiguration, migrations and technical integrations are not included in the monthly fee and require a separate assessment and quotation.
Ongoing support
Ready to begin ongoing management?
Already have a Complete Audit? Request a Management proposal. Otherwise, start with the Audit.